Study for the Colorado CNA Exam. Study with flashcards and multiple-choice questions, each question has hints and explanations. Get ready for your exam!

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Which action exemplifies ethical behavior in nursing assistance?

  1. Calling family members to update them

  2. Keeping personal information confidential of residents

  3. Scheduling resident appointments

  4. Supervising resident activities

The correct answer is: Keeping personal information confidential of residents

Keeping personal information confidential of residents is an example of ethical behavior in nursing assistance because it demonstrates respect for the privacy and dignity of the residents. Confidentiality is a crucial aspect of healthcare ethics and is essential in building trust between the residents and the healthcare team. Sharing personal information without consent can harm the resident's well-being and violate their right to privacy. The other options do not directly relate to ethical behavior in the same way that maintaining confidentiality does.